Parcelia privacy
Version 2026-11-11.1
Who provides the game
Parcelia is provided by NurMotion Inc., Ontario, Canada. Contact support@nurmotion.com for privacy questions, access or deletion requests, or to report an inappropriate ad. This policy covers the game; third-party services have their own policies.
Data saved on your device
Levels, moves, scores, hint use, saved rewards, reward receipts, your day streak, when the game last asked you to rate it, audio/motion preferences, your agreement to the Terms and this policy, and optional local age protections are stored on-device. Where required, or when you request it, Apple may share an age range through its system controls. We immediately reduce that result to a protective category, keeping only a child/teen protection floor locally when needed; we do not retain a birthday or raw age range. Saves are not uploaded to our own server, and there is no own analytics or machine-learning service. Device backups follow your device settings.
Age-related protections
Parcelia is a general-audience game and is not directed to children under 13. We do not ask for a birthday. When we have no age information, ad requests carry no child or teen flag. When Apple’s age-range sharing or your own optional choice in Settings indicates that you are under 16, ad requests are flagged for child treatment; for ages 16–17 they are flagged for teen treatment. Both keep ads non-personalized, and those players are never shown the tracking prompt. Apple’s supported age-assurance API checks whether regional requirements apply, and asks for an age range when required or when you choose to share it. If a required check cannot complete, affected access waits for retry. No account birthday is read silently. A local younger choice can add protections but cannot weaken a younger Apple result; declining optional sharing does not erase a known child/teen protection. The resulting protective request flag is passed to Google for age-appropriate ads, not profiling or difficulty changes. These controls are not a substitute for parental permissions required by law.
Advertising and privacy choices
Parcelia is free because it shows ads, supplied by Google AdMob. No ad request is made before you tap Agree & Play. After that, the game checks Google’s advertising privacy requirements for your region and loads ads. To deliver and measure ads and to prevent fraud, Google processes device and app information, IP address (which indicates general location), ad interactions and related diagnostics. Where the law requires consent or an opt-out, Google’s own form appears or is available in Settings → Privacy & ads, and we follow the result; a refusal can mean limited ads or none. By default we request non-personalized ads with a General content limit, without the advertising identifier and without publisher first-party identifiers. Non-personalized does not mean no data processing. Tracking and personalized ads: if you are treated as an adult, your iPhone asks once whether Parcelia may track your activity across other companies’ apps and websites. Only if you allow it can Google receive your device’s advertising identifier and use an app-level identifier to show and measure ads based on your interests; regional consent and opt-out choices still apply. If you do not allow it, or the question is never shown, ads stay non-personalized. You can play either way, and allowing tracking earns no reward.
Your controls
Settings → Privacy & ads lets you review regional Google choices when available, share an Apple age range, add local age protections, report inappropriate ads and withdraw your agreement. Withdrawing returns you to the main menu: new ad requests stop, cached ads are discarded and the game cannot be played until you agree again; an already-started provider operation may finish its prior work. The SDK cannot be uninstalled from a running process. You can change tracking permission at any time in iPhone Settings → Privacy & Security → Tracking. Rewarded offers remain optional. Reporting opens a reviewable email draft and sends nothing automatically. Sound and motion controls stay in Settings. Deleting the app removes its local files subject to device backups.
Providers and international processing
Google’s handling is described at policies.google.com/privacy and its advertising privacy documentation. Google and its providers may process information outside your country. If you allow tracking, Google and its advertising partners may combine information from this game with information from other apps and websites to show and measure ads. Our support mailbox is hosted by Fastmail; contacting us sends your email address, message and any attachments you choose to send to that service. Send only what is necessary to resolve your request. We do not sell local game saves or age choices.
Retention and requests
Local saves remain until they are replaced or removed from your device. Google and Fastmail retain information under their own policies and applicable requirements. We keep support correspondence only as needed for support, security and legal requirements. Depending on your location, you may have rights to access, correct or delete personal information and to withdraw consent or complain to a privacy authority. Contact support@nurmotion.com; we will explain which records we control and which provider must handle a request.
Policy updates
The policy version appears in this document. We will update the policy and provide any notice or separate choices required when our practices change. Agreeing to this policy is not permission for cross-app tracking and does not replace a regional consent choice; those are always asked separately.